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eRequest Solutions Suite

A Full Suite for Every Medical Records Request, Disability Form, and Audit

​Each Healthcare Provider is unique in how they treat and interact with their patient community. Therefore, they need unique products and services tailored to be synergistic with their EMR/EHR, their patient community, and their specific business dynamics in an industry where, all too often, Healthcare Providers are asked to bend their requirements to fit within the limitations of the vendor's products and services. Our device-independent suite is composed of the following solutions:​
 

TRIMSNet

Offers Healthcare Providers and ROI service companies a highly automated medical records request processing platform
 

​e-Request

Enables patients to request and access medical records online
 

​d-Request

Enables patients to submit and access disability forms online and streamlines forms completion workflow
 

 

​IMOD

Enables sharing and viewing of Radiology images on all internet browswers
 

​esMD

Automates the submission of CMS-requested medical records through TRIMSNet to meet CMS audit requirements
 

​eMDR

Enables Providers to receive their ADR letters electronically from CMS through TRIMSNet

 

esMD and eMDR (LOISS) are only available through CMS HIH-certified companies. There are only twelve CMS HIH-certified companies in the USA.

 

 

 

TRIMSNet

TRIMSNET is the leading software platform for processing requests for medical records. Use TRIMSNet in-house to create new revenue or outsource to us to streamline staffing and resources. TRIMSNet is used by Healthcare Providers and ROI service companies to automate requests for medical records. eRequest LLC is one of only twelve CMS HIH-certified companies in the US, which enables TRIMSNet to seamlessly accept, fulfill, and electronically transmit all CMS-originated audit requests. Workflow, status notifications, fee schedules, and invoices can be custom-tailored for each TRIMSNet client. TRIMSNet processes requests for 300+ hospitals and clinics.

  • Intuitive Dashboard
  • Transaction Status
  • Flexible Search Options
  • Customizable Workflow
  • Private Requestor Portals
  • Preset Due Date Alerts
  • Processing Step Indicator
  • Outbound Messaging (text, email, fax)
  • Internal Sticky Notes
  • Quality Control Process
  • Consolidated Invoices for AR Management
  • Master Patient Index (MPI) Ability
  • Accounting of Disclosure (AOD) Reports
  • One-Touch Request Transaction History
  • Extensive Report Library
  • USPS Requestor Address Verification
  • Email, Text, Fax Notifications
  • Customizable Fee Schedules
  • User Permission Controls
 
 
TRIMSNet

 

 

 

 

 

e-Request

  • Patients order, access, and view their medical records 24 hours a day, every day, securely and at their convenience​
  • Digital device and browser independent so patients can use a smartphone, tablet, laptop, computer, and browser of choice​
  • On smartphones and tablets, the camera is automatically activated to aid in ease of "snapping picture" of identity authentication document, such as a driver's license​
  • No special apps need to be downloaded​
  • Continually notifies patients by text/email of the status of their request in the fulfillment workflow​
  • For patients directing medical records to another Healthcare Provider, notifies patient when the Provider has received instructions to access their records online
     

Request Medical Records



 

e-Request: Automatic Status Updates

Automatic Status Updates
 

Records available for secure download

Use Any Digital Device

 

 

 

d-Request

  • Eliminates the need for patients to mail or bring in Disability Forms​
  • Reduces inbound and outbound patient calls by 90%​
  • Enables 100% digital processing with easy on-screen form editing and signature tool
  • Maximizes form fee revenue
  • Provides convenient online credit card payment option for patients​
  • Streamlines form collection, workflow tracking, status alerts, and digital delivery​
  • Keeps patient updated on current form status through text and email alerts
  • At the patient’s request, delivers Disability Form to third party seamlessly by email and fax
     

24 x 7 Online Disability/FMLA Form Submission for Patients Using Any Digital Device



Instant Patient Notifications by Text or Email

Give Patients Immediate Acknowledgment

 

Update Patients on Form Processing Status

 

Patient Notifications - Payment Received

Payment Received

Patient Notifications - Request Received

Request Received

Patient Notifications - Form "In Process"

Form "In Process"

Patient Notifications - Form is Complete

Form is Complete
 
 

 

 

 

 

IMOD - Imaging on Demand

 

Why Do Providers Prefer IMOD?

  • Patients can order online at their convenience
  • View images same day
  • Display images on any digital device
  • Compatible with all internet browsers
  • Eliminate physical media (CD discs, thumb drives)
  • Enable time-critical image sharing​
  • No monthly subscription cost to view images in future
  • No need to set up another portal account
  • No need to install a special app
  • Download images or share a secure link at any time
  • Free diagnostic quality DICOM viewers

 

Request a Demo

 

Imaging Sharing Made Easy - Just Click The Web Link!

 

https://pims.mediqportal.com/s/PD

 

 

 

 

 

esMD

Automates the submission of CMS-requested medical records through TRIMSNet to meet CMS audit requirements

  • Prior Authorization Requests for Hospital Outpatient Department (OPD)
  • ​Prior Authorization (PA) Requests
  • ​Response to Additional Document Requests (ADRs)
  • ​Supporting Documentation for PA Requests
  • ​Paperwork (PWK) Unsolicited documents
  • ​First and Second Level Appeal Requests
  • ​Advanced Determination of Medicare Coverage Requests (ADMC)
  • ​Durable Medical Equipment (DME) Phone Discussion Requests

​esMD is only available through CMS HIH-certified companies. There are only twelve CMS HIH-certified companies in the USA.

Centers for Medicare & Medicaid Services
 

 

 

 



esMD

 

 

eMDR

CMS is implementing systematic changes to esMD for Healthcare Providers to receive ADR letters (Pre/Post) electronically as eMDR. Advantages for the Healthcare Provider receiving eMDRs include the following:

  • ADR letter data in an electronic format (eMDR) provides structured data that can be used for system processing
  • ​Electronic ADR letter (as eMDR) reaches Healthcare Provider faster and brings traceability to the exchange
  • ​ADRs received electronically facilitate efficient management of ADR requests and responses

eMDR is only available through CMS HIH-certified companies. There are only twelve CMS HIH-certified companies in the USA.

 

 
 
 
 
Centers for Medicare & Medicaid Services