During Hurricane Ida and the subsequent recovery efforts in the Northeast, Rothman Orthopaedic Institute was able to provide uninterrupted service to their patients in Pennsylvania, New Jersey, and New York who urgently needed their Disability & FMLA Forms processed.

Bryan, Texas, June 2, 2021 - Making bold innovation look easy, a leading national orthopaedic institute has implemented an enterprise-wide initiative to offer its patients the only fully digital intake system for FMLA and Disability forms available in the industry. Operating in a 5-state area with over 45 office locations and 200+ physicians, this orthopaedic leader recognizes their patients as a digitally capable consumer community that is able to embrace the benefits of this new system.

Several years ago, The W.B. Carrell Memorial Clinic (Carrell Clinic) in Dallas, TX, embraced a new element to enhance patient satisfaction and simultaneously increase back-office operational efficiency. Rick Weymier, CAO, and senior staff members Julie Fagan and Liz Acosta created a two-way digital bridge between Carrell Clinic and their patient community to enable their patients to (1) order medical records online, (2) submit Disability/FMLA Forms online, and (3) access completed records and fo...

Managing the Disability Forms completion process on behalf of patients is viewed as an obligatory service by most Healthcare Providers. However, many Providers do not charge patients a processing fee to offset the considerable time and expense involved in completing and submitting Disability paperwork on their patients' behalf. Download our Fall 2020 newsletter to read more.

eRequest LLC, a leading health technology company, has experienced dramatic growth in the use of its e-Request and d-Request platforms to help fulfill, deliver, and track patient requests for medical records and submission of disability forms. These innovative, contactless platforms add the ability for patients to easily request their records and submit their disability forms via their provider’s website and receive instructions on how to securely and electronically retrieve requested medical r...