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24x7 Customer Support

Dedicated to Provider & Patient Satisfaction

The most critical element of success for any company and the key ingredient for client satisfaction is a responsive, multi-faceted support communication system leveraging responses by voice, text, secure email, and secure fax. Our goal is to be "same day" responsive all day every day, 24 hours a day, 7 days a week. 

We maintain logs of all inquiries and responses to those inquiries. Unlike any other ROI company, we offer text messaging for the benefit of patients who find this communication medium to be most convenient and less intrusive than phone interaction or email.

To request support, please fill out our support form or call, text or fax 972.210.3469.

Request Support

To request support fill out the form below, email support@e-requestllc.com, or call, text or fax 972.210.3469.

  • Do you agree to receive SMS text message replies from 972-210-3469 or 214-897-3133? We will only contact you in direct response to your support inquiry. You may opt-out at any time by replying “STOP”.

Your information will not be used for marketing or advertising. We do not sell, trade, or otherwise transfer to outside parties your personally
identifiable information. This does not include trusted third parties that assist us in operating our website, conducting our business, or
servicing you, so long as those parties agree to keep this information confidential. We reserve the right to release your information when we
believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.